BreezeHost - Notice history

100% - uptime

CLT01 - Charlotte, NC - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%
Dec 2024100.0% uptime
Jan 2025100.0% uptime
Feb 2025100.0% uptime

DFW01 - Dallas TX - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%
Dec 2024100.0% uptime
Jan 2025100.0% uptime
Feb 2025100.0% uptime

LAX01 - Los Angeles, CA - Operational

99% - uptime
Dec 2024 · 100.0%Jan 2025 · 97.58%Feb · 100.0%
Dec 2024100.0% uptime
Jan 202597.58% uptime
Feb 2025100.0% uptime

ORD01 - Chicago, IL - Operational

100% - uptime
Dec 2024 · 100.0%Jan 2025 · 100.0%Feb · 100.0%
Dec 2024100.0% uptime
Jan 2025100.0% uptime
Feb 2025100.0% uptime

Notice history

Feb 2025

Possible issues with NC and TX
  • Resolved
    Resolved

    The network has been stable since this morning and we are closing this incident. Should you experience any issues, please notify support by creating a support ticket.

  • Update
    Update

    We have received the all clear from Cosmic our DDoS provider, and we are still monitoring the situation from our NOC. We have provided a timeline of the events to detail below and wanted to be transparent in our response.

    11:40AM EST  - We were notified of network issues across multiple locations

    11:41AM EST - An emergency bridge call was started with BreezeTech staff to triage the issue

    11:42AM EST - Charlotte network determined partial outage

    11:43AM EST - Chicago network determined unimpacted

    11:44AM EST - Dallas network determined partial outage

    11:46AM EST - Outage determined related to Cosmic. Cosmic was contacted to check on issues

    11:48AM EST - Cosmic confirmed outage

    11:49AM EST - Charlotte Cosmic routes shifted to primary/secondary ISP carriers. Confirmed solution

    11:52AM EST - Dallas Cosmic routes shifted to primary/secondary ISP carriers. Confirmed solution

    11:53AM EST - Los Angeles network determined partial outage

    11:54AM EST - Los Angeles Cosmic routes shifted to primary/secondary ISP carriers. Confirmed solution

    We are continuing to monitor the situation but all services should be online at this time. If you are experiencing any issues, please reach out to support directly.

  • Monitoring
    Monitoring

    The temporary fix has been implemented, and we are actively monitoring the situation.

  • Identified
    Identified

    We've identified the issue as originating from Cosmic Guard ranges. A temporary fix is currently being implemented.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2025

Los Angeles, CA Fires
  • Resolved
    Resolved

    This incident has been resolved and all services are back restored. We thank you all for your patience and are keeping everyone affected in our prayers. Hardware can be replaced but lives cannot! Stay safe and pray for some rain.

  • Update
    Update

    Our team has been trying to reach the site all day and have been turned back due to road closures and evac zones. We are still making attempts to locate an open path to the facility.

  • Update
    Update

    We have received word that the HVAC has been restored. Our techs have been dispatched and will be on site shortly to inspect and begin powering units back online.

  • Monitoring
    Monitoring

    At this time, we have entered into a full facility shutdown state. We have powered off our critical infrastructure in this facility to prevent hardware damage.

    We are continuing to monitor the fire situation and you can also monitor Cogent's status page located here: https://ecogent.cogentco.com/network-status
    "Customers impacted due to services provided from the Cogent Data Center located at 2947 Bradley Street in Pasadena, Ca area may be experiencing service interruption. Government News has issued a state of emergency and thousands of people have been evacuated and also police are NOT allowing access for our Field technicians to attempt to resolve at this time. Cogent NOC is monitoring at this time. There is no ettr at this time. The master case is HD304552047."

  • Identified
    Identified

    We have started losing communications with LAX facility around 2 hours ago. We are working on reaching our datacenter team, however with mandatory evacuations, we have been unable to reach the facility.

    We are doing everything we can in the meantime to isolate and mitigate risks. We will advise shortly once we have an update.

  • Monitoring
    Monitoring

    Our hearts go out to all of those who are impacted with the LAX area fires. We are currently monitoring the Eaton Fire, which is in Pasadena, the small town where our LAX facility is. We are working with our local datacenter team and are monitoring the situation closely. While our facility is hardened against these types of events, other external factors can play a role in uptime like power and fiber communications staying up.

    Should we experience any issues, we will notify you via this notification. Otherwise, we will keep this open until we have received word that the fire is contained.

Dec 2024 to Feb 2025

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