BreezeTech - Notice history

All systems operational

100% - uptime

Notice history

May 2025

Upstream Outage
  • Resolved
    Resolved

    This incident has been resolved. The faulty hardware has been replaced and reconfigured. Thank you all for your patience.

  • Update
    Update

    We have replaced the faulty hardware and are actively reconfiguring the system. While backup paths are in place and most services are operational, you may still experience brief interruptions as we finalize the process. We appreciate your continued patience as we work toward full resolution.

  • Update
    Update

    Our team has arrived onsite and working to remedy the faulty hardware. We have also sent requests to our upstream carriers to fix our failover. We are still working on reaching a resolution for the final remaining subnets that are experiencing issues.

  • Update
    Update

    We have identified this issue to be an issue with a locked up core switch. We have a tech en route to diagnose and repair in person. We are continuing to work on a fix for this incident.

    Most ranges have been rerouted over to backup switches and our team is working on the last few.

  • Identified
    Identified

    We have identified an outage with our primary upstream and have shifted all traffic to backup circuits. We are continuing to work on a fix for this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.
102.129.185.0/24 Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    IP range has been re-allocated to us again and we are waiting for the RPKI to update.

  • Identified
    Identified

    Our IP owner has unexpectedly dropped our RPKI. Our networking team is working on communicating with them to resolve.

  • Investigating
    Investigating

    We are currently investigating an issue with routing being dropped on 102.129.185.0/24 range only. If you have IPs in this range you may have intermittent connectivity while we work to resolve this.

Apr 2025

CLT01 - Charlotte, NC
  • Resolved
    Resolved

    This incident has been resolved and all services are back online.

  • Investigating
    Investigating

    Tech is on site and we are continue diagnostics now.

  • Identified
    Identified

    We have a tech en route to the facility to continue this repair.

  • Investigating
    Investigating

    We are currently investigating a partial outage in Charlotte.

Mar 2025

Dallas Emergency Network Maintenance
  • Completed
    March 18, 2025 at 8:39 PM
    Completed
    March 18, 2025 at 8:39 PM

    Maintenance has been completed! If you have any outstanding issues, please as always contact support.

  • In progress
    March 18, 2025 at 7:48 PM
    In progress
    March 18, 2025 at 7:48 PM

    We are in the process of performing an emergency network maintenance in our Dallas, TX location. While we do not expect any drops in traffic, we wanted to alert our customer base that changes were taking place in case any issues arise.

    Should you have any questions, please contact support.

Charlotte NC Segra circuit upgrade
  • Completed
    March 26, 2025 at 8:34 PM
    Completed
    March 26, 2025 at 8:34 PM

    The maintenance has been completed with success. We are closing this task out now. If you have any issues, please contact support.

  • Update
    March 26, 2025 at 12:12 PM
    In progress
    March 26, 2025 at 12:12 PM

    Segra was unable to finish the upgrade last week and is wrapping this up today, March 26th - Segra and our team will be performing a "hot cut" starting at 10AM which involves swapping optics and moving connections from multiple connection points. We will advise once this maintenance is completed, but please be advised you may see intermittent drops this morning and until we are complete as a result. We will do our best to keep this down to a minimum. We will advise once it is completed.

  • Update
    March 17, 2025 at 5:32 PM
    In progress
    March 17, 2025 at 5:32 PM

    Segra NOC and field ops are still working on this upgrade and our team is continuing to remain on the call to address any issues that may arise. We will advise once the maintenance is completed

  • In progress
    March 17, 2025 at 4:00 PM
    In progress
    March 17, 2025 at 4:00 PM
    Maintenance is now in progress
  • Planned
    March 17, 2025 at 4:00 PM
    Planned
    March 17, 2025 at 4:00 PM

    At 12PM EST today, we will be upgrading our Segra circuit with Segra NOC and Field Ops teams. There may be a brief drop in connectivity, depending on your routes, but should restore automatically. We will advise once this has been completed. If you have any questions please reach out to support.

Dallas Issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Charlotte, NC Network Issues
  • Resolved
    Resolved

    We have completed the maintenance and have tested a failure on our hardware to ensure proper VRRP and failover. We are happy to report that this is a success and as such, we are ending the maintenance. In addition, we have not see any further hardware/software issues on the new router after the failed one was replaced. At this time we are confident that we have completed this and closing the maintenance. As always, our NOC will continue monitoring our network health and advise if any changes in the network. Thank you for your patience!

  • Identified
    Identified

    We will be working on the final configurations of the replacement router starting at 3:00 PM EST. You may experience intermittent drops and issues during this time period.

    After the maintenance, this should conclude the changes for Charlotte. We will provide further updates as needed.

  • Monitoring
    Monitoring

    Malfunctioning Router has been replaced. Our networking team will be running through configurations and ensuring everything is operating as planned this evening. While we do not expect any long term outages there may be short periods of lost connections while we complete the config updates.

  • Identified
    Identified

    We have identified an issue with one of the core routers kernel panicking and rebooting.  Most customers are unaffected since we have redundantly on the new stack. However there are a few outliers that are having some issues.  We have already ordered replacement hardware to be replaced Thursday or Friday and will be working with our networking team to minimize any outages till then by migrating those affected to a different core switch.  

    As with any large scale upgrades there are bound to be a few hiccups along the way and we appreciate the patience.  Once we complete ironing out these last few issues we expect to see consistent uptimes and are already seeing much lower latency’s across the network.

    We will send updates as needed, and as we go on with the replacement.

Charlotte, NC Emergency Network Maintenance
  • Resolved
    Resolved

    The emergency maintenance has been completed and we are hands off for the night. If anyone is experiencing any issues, please contact support by creating a support ticket.

  • Investigating
    Investigating

    We are deploying an emergency network maintenance to address the continued issues on the Charlotte network that occurred a while ago. We are committed to continuing to harden and implement more fixes with the new network deployment. While each issue is different and presents its own challenges, we see the importance of providing a good quality service for all of our customers. We deeply apologize for the issues that this has caused all of our customers. If you have any questions regarding this, please reach out to support via support ticket.

Mar 2025 to May 2025

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