We have received the all clear from Cosmic our DDoS provider, and we are still monitoring the situation from our NOC. We have provided a timeline of the events to detail below and wanted to be transparent in our response.
11:40AM EST - We were notified of network issues across multiple locations
11:41AM EST - An emergency bridge call was started with BreezeTech staff to triage the issue
11:42AM EST - Charlotte network determined partial outage
11:43AM EST - Chicago network determined unimpacted
11:44AM EST - Dallas network determined partial outage
11:46AM EST - Outage determined related to Cosmic. Cosmic was contacted to check on issues
11:48AM EST - Cosmic confirmed outage
11:49AM EST - Charlotte Cosmic routes shifted to primary/secondary ISP carriers. Confirmed solution
11:52AM EST - Dallas Cosmic routes shifted to primary/secondary ISP carriers. Confirmed solution
11:53AM EST - Los Angeles network determined partial outage
11:54AM EST - Los Angeles Cosmic routes shifted to primary/secondary ISP carriers. Confirmed solution
We are continuing to monitor the situation but all services should be online at this time. If you are experiencing any issues, please reach out to support directly.