This maintenance has been completed. We were successful and back on the primary router. Should you need any assistance, please contact support.
Update
July 13, 2024 at 1:31 PM
In progress
July 13, 2024 at 1:31 PM
We are continuing to work on establishing connection with our upstream carriers on our router. We will be attempting this again in a few moments. We apologize for any interruptions. We are keeping this brief and limited to a couple of minutes.
Update
July 13, 2024 at 12:44 PM
In progress
July 13, 2024 at 12:44 PM
At this time, we will begin swinging over the connections. We will provide another update once this has been completed.
In progress
July 13, 2024 at 12:34 PM
In progress
July 13, 2024 at 12:34 PM
We are still preparing the new connections and doing preliminary tests before swinging the connections over. We will be swinging the connections over within the next 10-15 minutes.
Planned
July 13, 2024 at 11:25 AM
Planned
July 13, 2024 at 11:25 AM
We are swapping router hardware for our new Charlotte, NC as we have been running on our backup router since move-in. We expect downtime to be limited to just 15-20 seconds, however we wanted to create a maintenance notification to notify our users just in case any alarms were received. We apologize for any inconvenience this may cause you.
