All systems operational

DAL01 - Dallas TX

99.99% uptime
Mar 2024 · 100.0%Apr · 100.0%May · 99.97%
Mar 2024100.0% uptime
Apr 2024100.0% uptime
May 202499.97% uptime

CLT01 - Charlotte, NC

100.0% uptime
Mar 2024 · 100.0%Apr · 99.99%May · 100.0%
Mar 2024100.0% uptime
Apr 202499.99% uptime
May 2024100.0% uptime

LAX01 - Los Angeles, CA

100.0% uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%
Mar 2024100.0% uptime
Apr 2024100.0% uptime
May 2024100.0% uptime

ORD01 - Chicago, IL

100.0% uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%
Mar 2024100.0% uptime
Apr 2024100.0% uptime
May 2024100.0% uptime

Notice history

May 2024

CLT Network Maintenance
  • Completed
    May 08, 2024 at 6:01 AM
    Completed
    May 08, 2024 at 6:01 AM
    Maintenance has completed successfully
  • In progress
    May 08, 2024 at 4:01 AM
    In progress
    May 08, 2024 at 4:01 AM
    Maintenance is now in progress
  • Planned
    May 08, 2024 at 4:01 AM
    Planned
    May 08, 2024 at 4:01 AM

    Our Carrier will be performing a network router restart on May 8th from 12AM - 2AM EST. We expect a hard down to last for a couple of minutes, with 30 minutes total allotment.

We are investigating networking issues in Dallas, TX facility. Updates to follow.
  • Resolved
    Resolved

    At this time, we do not suspect anymore issues. However our team will continue monitoring all network activities. If you have any issues, please reach out to support.

  • Monitoring
    Monitoring

    A customer within our network received a DDoS and we implemented a fix immediately after. The network took a brief dip, however we have mitigated and are continuing to monitor.

  • Investigating
    Investigating
    We are currently investigating this incident.
Cyclone outage
  • Resolved
    Resolved

    Cyclone is now operational!

  • Investigating
    Investigating

    Cyclone VPS node cannot be accessed at the moment. Our team is actively investigating this outage and will report back as we have more information.

Investigating Dallas Issues
  • Resolved
    Resolved

    Our fixes that we implemented resolved the issues reported in Dallas. We apologize for any inconvenience this brief degraded service may have caused. As always, we will continue monitoring our network for any changes. At this time, we are marking this incident as resolved.

  • Monitoring
    Monitoring

    We have identified and implemented a fix for the Dallas network issues and are currently monitoring results.

  • Investigating
    Investigating
    We are currently investigating this incident.
Compute2 outage
  • Resolved
    Resolved

    Compute2 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Compute2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apr 2024

Charlotte Fiber Repair Underway
  • Resolved
    Resolved

    We observed no further issues since last prior update last night. At this time, we are closing this maintenance.

  • Monitoring
    Monitoring

    It appears the splice for strands has been completed however we are still under a maintenance window while we monitor for future blips.

    Services alerted at 00:35 EDT and regained connection at 00:46 EDT.

    If you have any questions in the meantime, please reach out to support.

  • Investigating
    Investigating

    Segra, our fiber carrier for our Charlotte market is currently performing a fiber repair in charlotte at coordinates 35.203279,-80.746872 & 35.203060,-80.743677

    We are monitoring the network connectivity at this time.

Compute2 outage
  • Resolved
    Resolved

    Compute2 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Compute2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Cyclone outage
  • Resolved
    Resolved

    Cyclone is now operational!

  • Investigating
    Investigating

    Cyclone VPS node cannot be accessed at the moment. Our team is actively investigating this outage and will report back as we have more information.

Dallas Facility Power Notification
  • Resolved
    Resolved

    The datacenter has informed us that they are back on utility power and all systems operated as expected during the transition. At this time, this incident is closed. Should you have any questions, please reach out to support by emailing [email protected]

  • Monitoring
    Monitoring

    Our datacenter provider at 1515 Roundtable in Dallas, TX has advised that there has been an issue with Oncor at the local substation that provides power to the datacenter. This power event took place at 6:55AM US Central Time. The UPS's and Generators kicked on and performed as expected and maintained the load. At this time, the facility is running on generator power, however BreezeTech has not seen any alarms on our side. We are monitoring all systems and we will continue to do so until we receive the all clear from the datacenter once facility power has been restored.

    This is a notification only and does not indicate any pending outages. If you have any questions, please contact support by emailing [email protected]

Chinook outage
  • Resolved
    Resolved

    Chinook is now operational!

  • Investigating
    Investigating

    Chinook VPS node cannot be accessed at the moment. Our team is actively investigating this outage and will report back as we have more information.

Mar 2024

Billing Panel
  • Resolved
    Resolved

    This incident has been resolved. The web server MySQL service decided to take a nap.

  • Investigating
    Investigating
    We are currently investigating this incident.
Compute2 outage
  • Resolved
    Resolved

    Compute2 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Compute2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Continuing Network Optimization
  • Completed
    March 28, 2024 at 8:40 PM
    Completed
    March 28, 2024 at 8:40 PM

    We are wrapping up maintenance early today. If you experience any outages past 4 pm CST please create a ticket.

  • In progress
    March 28, 2024 at 2:00 PM
    In progress
    March 28, 2024 at 2:00 PM
    Maintenance is now in progress
  • Planned
    March 28, 2024 at 2:00 PM
    Planned
    March 28, 2024 at 2:00 PM

    We are planning for a scheduled maintenance to continue optimizing the network for new upstreams coming online. We expect a few blips through the day but no major outages are expected. We will update as available and appropriate.

Compute2 outage
  • Resolved
    Resolved

    Compute2 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Compute2 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Network Maintenance in Dallas, TX
  • Completed
    March 27, 2024 at 12:13 AM
    Completed
    March 27, 2024 at 12:13 AM

    We are wrapping this window for the evening. We will pick up further configuration of the new upstreams coming online tomorrow.

  • In progress
    March 26, 2024 at 7:38 PM
    In progress
    March 26, 2024 at 7:38 PM

    We are still in progress of this maintenance and it has ran over the time for completion. We will advise once everything is completed.

  • Planned
    March 26, 2024 at 2:51 PM
    Planned
    March 26, 2024 at 2:51 PM

    Happy Tuesday morning everyone. We are performing network maintenance in Dallas, TX. While we do not expect any outages from this, we are proactively alerting everyone to notify them that we are modifying the network. There is a chance that you may see a small drop while routes are reconverging but this is normal. We will be starting this maintenance momentarily and will notify you via this maintenance once we have completed. We have scheduled 4 hours for this, however we do not expect it to last this long. Should you have any issues or questions, please contact support.

Mar 2024 to May 2024