We have identified a backend networking issue that is non impacting to customers on Bora (VPS node), but needs to be resolved. During this time, machines on Bora will be rebooted as we complete our activities. We apologize for any inconvenience this may cause. Plesk shared web hosting will also be impacted as this lives on Bora as well. Our total maintenance window is 30 minutes with downtime limited to 10 minutes.

Cogent, our primary circuit provider has notified us that they will be performing network maintenance that may impact our services in the Dallas, TX location.

Start time: 02/09/24 at 00:01 - America/Dallas (06:01 UTC)
End time: 02/09/24 at 04:00 - America/Dallas (10:00 UTC)
Expected Outage/Downtime: less than 30 minutes

During this maintenance window, you may will experience one or more brief interruptions in service while we complete the maintenance activities. the interruption is expected to be less than less than 30 minutes ; however, due to the complexity of the work, your downtime may be longer. Customers may also see some reconvergence during the maintenance window.

Start time: 05:30 AM PT 01/26/2024
End time: 07:30 AM PT 01/26/2024
Expected Duration of Test: 2 hours

Our datacenter will be conducting a live Generator Transfer Test on 01/26/2024 at 05:30 AM PT until 07:30 AM PT. During this time, DC staff will be testing their systems to verify that the load is successfully transferred to the backup generators by the Automatic Transfer Switch (ATS). Moreover, that the generators will carry the load for an extended period of time. The datacenter is running this test to make sure we are fully prepared for an actual commercial power outage if one were to occur.

Customers should NOT be affected by this testing unless there is an issue with the back-up systems in place. This would, of course, be an unforeseen issue as we are always committed to our continuing preventative maintenance on all datacenter critical equipment. If there is an issue with our backup systems, we will immediately abort the testing and transfer back to commercial power. DC staff will be on site during the maintenance to oversee the testing.